The way we do our routine financial transactions has been fundamentally transformed by Google Pay and other UPI systems. Being prepared with cash is no longer necessary because most merchants now accept mobile payments. While this may be very handy, things could change if the Google Pay app encounters a problem and is unable to complete the purchase. This article demonstrates how to resolve Google Pay issues on an Android or iOS smartphone.
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Check your registered phone number
You must update your phone number on the Google Pay app if it was recently changed. Additionally, you must confirm that the phone number associated with your bank account has been updated. The way Google Pay operates is by using the registered phone number to link your bank account with the app. You won’t be able to use Google Pay to complete any transactions if the phone number associated with your bank account does not match the one you are currently using. The Google Pay app’s phone number can be updated in the following manner.
Step 1: Launch the Google Pay app and select your profile from the menu that appears in the top right corner of the screen.
Step 2: All of your basic information, including your name, UPI ID, phone number, and the QR code for your profile, will be shown on this page. If your phone number has to be updated, check it and tap Settings.
Step 3: Select the Edit option next to your phone number by tapping on Personal Info.
In Step 4, Google Pay will ask you to input your new phone number, which will then be validated using an OTP.
You can restart using Google Pay after updating the app with your new phone number.
Update the Google Pay app
It’s likely that Google Pay is being phased away if you haven’t updated it in a while. You must update it to the most recent version in order to resume Google Pay services. Simply search for Google Pay in the Google Play Store or App Store to get started. The most recent version of the software will be installed on your device when you select the Update option.
Clear app cache
Google Pay keeps temporary files in cache memory, much like every other app. The cache memory may over time load up with corrupted files that prevent the software from functioning properly. Go to Settings>Apps>GPay>Storage>Clear Cache to delete the Google Pay cache.
Check the connection
Your transactions won’t be able to complete if you’re in a location without a data or Wi-Fi connection. Try again after moving to a location with better network reception. Before you do a Google Pay transaction, check sure your smartphone is receiving a good network connection.
Reinstall the app
Try uninstalling and reinstalling Google Pay if you’ve already tried the solutions above and are still having problems. This will clear off any bugs that might be creating troubles and reset all of the app’s settings. In your app drawer, long-press on the GPay symbol and choose uninstall. Reinstall the GPay app by visiting the Google Play Store or the App Store.
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These are a few of the typical solutions for Google Pay issues on Android and iOS mobile devices. Try contacting your bank to see if there are any problems with your account if you’re still having problems. Bank servers frequently go down, which can interfere with Google Pay transactions.
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