Isn’t it frustrating when you choose a movie to watch on Amazon only to find out the video isn’t available? This issue on Amazon Prime Video might be attributed to a variety of factors, including streaming rights for a specific programme or technological difficulties. You might use a variety of approaches to resolve the issue because there are numerous potential causes for it. I’ll go over a few simple and a few creative solutions to this issue in this article. So, let’s look at how to resolve the Prime Video “this video is now unavailable” problem.
Imagine binge-watching a fantastic show and then discovering after a few episodes that the video isn’t available on Amazon. Technical difficulties can be to blame, or you might have switched your region while watching the programme. Depending on the root cause of the issue, there are different solutions. Let’s look at how to quickly identify the source of a video’s unavailability and fix it.
Do not worry if the video you are attempting to see is not down. Here are eight practical ways to access the programme or film for you. Or, you will at least be able to identify the issue and think about taking appropriate action to address it. Each of the strategies listed below will focus on a distinct problem. Therefore, select the appropriate solution if you are already certain of the problem.
Remove Samsung Account
This website allows you to check if Amazon servers are down nearby. The website displays outage information for the previous 24 hours for a number of streaming services, including Netflix, Hulu, Disney+, HBOmax, and others. The number of reports of server outages for the service you mention will also be stated. Additionally, you can observe where the issue persists. A few pie charts clearly indicate the service’s particular faults, such as those with streaming, buffering, crashing, sign-in, and video quality. To confirm server disruptions, we should look for Amazon streaming issues. For instance, the image below displays Playback Issues for Amazon Prime Video in Bartlesville, Oklahoma. If you live in the area, it indicates you might experience a problem similar to this.
Unsurprisingly, it’s the oldest technique that is still effective for a variety of technical problems. It’s like taking a power sleep when you restart a device. Your device is refreshed, and it can start over. Therefore, restarting the Amazon Prime Video app or your device should fix any small glitches or technical issues.
You should be able to broadcast without any problems after it successfully updates your app. Continuing if the issue still exists.
Amazon will actually prevent you from viewing any videos if you connect over a free or shaky VPN. If you are utilising DNS or a proxy configuration, the same rules apply. In addition, not all Amazon Prime Video titles are available in every nation. Your preferred movie or TV show might not be accessible since you are connecting to a different region. To fix this problem, you can easily turn off your VPN service.
Now you ought to be able to stream without any problems. Additionally, if the video you wish to watch is blocked in your nation or region, you can use a VPN to unblock it. To learn how to access titles that are blocked in your area, please read our comprehensive guide on changing your Prime Video country.
Amazon Prime Video’s video unavailability problem frequently results from petty app bugs. Adding the desired show on the watchlist is an odd approach to get around this issue.
If an app bug is the cause of the unavailable videos, this should fix the issue. Altering the video streaming quality will allow you to determine if the issue is with a certain video resolution or format.
The Prime Video smartphone app supports the hardware acceleration capability. If your device supports HD and 4K UHD videos, the feature is required to play them. Enabling this option, however, may result in the infamous this video is unavailable error on Amazon if your device is unable to support the capability. Consequently, adhere to the instructions to turn off hardware acceleration in your smartphone app.
Adding a Samsung account
Check to see whether the issue has been resolved after disabling hardware acceleration for Prime Video on your smartphone. Be aware, nevertheless, that removing this function can result in improper behaviour from HD and 4K UHD videos.
Sometimes, an outdated browser can also be the source of the “this video is unavailable on Amazon” problem. Make sure you update your preferred web browser to the most recent version if you’re still using an old version. To see if the problem is related to your browser version, you may alternatively try streaming Prime Video on a different browser.
How to update your browser is shown here. Although we’re demonstrating these methods with Google Chrome, they apply to virtually every browser.
Your browser will restart after being updated, and you should be able to stream the movie or TV show of your choosing without encountering any problems. You can try upgrade the app to the most recent version and see if that fixes the problem with this video not being available.
The problem may be with browser cookies if Prime Video works on a different browser but not on your primary browser and your browser has already updated to the newest version. Thankfully, removing cookies is not a challenging process.
The removal of browser cookies will also log you out of virtually any website where you are currently logged in. Make sure you memorise your passwords, or even better, use a reliable password manager.
It will reset the website settings and erase all browsing history from your browser. If the problem with the video that is presently unavailable was caused by bad cookies, this procedure would fix it, allowing you to stream the content without any issues. You can also try deleting the app’s cache and data if you’re using the Prime Video app on an Android phone.
Delete your Samsung account
A VPN can be used to misuse an Amazon server, and in some cases, antivirus software may block all traffic from that server. People from heavily populated parts of nations like the USA typically experience this. Amazon Prime Video has the most titles available of any service in the US. As a result, users frequently use a US server to view content that is unavailable in their area. It can trigger a false signal in the antivirus software, causing it to block particular Amazon servers. By momentarily turning off your computer’s firewall, you can easily solve this issue.
Note: Your device’s security will be compromised if you disable a firewall or antivirus programme. So go on at your own peril.
Every antivirus programme has a different set of instructions for disabling antivirus and firewalls.
Many antivirus products allow you to momentarily disable the security. You can choose how long you wish to disable the security for, then move forward. Once finished, quit the programme and launch Prime Video to see if the movie is playing.
Continue reading if you want to learn why the bothersome this video is unavailable on Amazon issue keeps up for you. We’ll go over some of the main causes of why a video might not be available to you right now on Prime Video.
Every website in the world occasionally experiences server outages. Whether as a result of routine maintenance, a setup problem, DNS issues, or even something nefarious like a DDoS attack. Fortunately, these outages typically don’t continue for very long, and businesses are quick to notify customers when there are issues with their services.
Your domain name is completed with a TLD (Top Level Domain), such as www.primevideo.com or www.primevideo.ca. If you are streaming from Canada, either domain name works without a problem. Your computer, though, handles them differently. So, try manually opening the.com domain if Prime Video isn’t rerouting you to their main website. This mistake only occurs in a few nations.
For each nation, different shows have different streaming rights. Therefore, when the streaming contract expires, it’s possible that a show will be removed in just one day. You will see a video unavailable error in such circumstances.
If you wish to stream without any errors, Amazon Prime and other streaming services require that cookies be stored on your browser. It is important to confirm that you have given the required permissions.
Only international titles will be available to you on Prime Video if Amazon detects any proxy settings or if you are using a VPN. Sometimes, you won’t even be able to access the website. Therefore, using a quick, secure VPN is preferable to using no VPN at all.